At Sai Art Jewellery, we ensure a seamless and secure shipping experience for our customers. Below are our updated shipping terms for clarity, protection, and efficiency.
1. Shipping Coverage
We currently ship across India to all major cities and towns.
International shipping is not available at this time.
2. Order Processing
Processing time: Orders are processed within 1-3 business days after payment confirmation.
No weekend processing: Orders are not processed on Sundays or public holidays.
3. Shipping Charges
Shipping charges are calculated at checkout based on the delivery location and order weight.
Any taxes or additional fees (if applicable) are the customer’s responsibility.
4. Estimated Delivery Times
Metro Cities: 3-5 business days
Non-Metro Cities: 5-7 business days
Remote Areas: 7-10 business days
Delivery times are estimates and not guaranteed due to potential courier delays.
5. Tracking Your Order
Once shipped, customers receive an email with a tracking number.
You can track your package in real time through our courier partner’s website.
6. Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery date, please contact us immediately.
Sai Art Jewellery is not responsible for delays caused by courier issues, weather conditions, or unforeseen circumstances.
In case of lost shipments, we will coordinate with the courier service for resolution.
7. Damaged or Incorrect Items
If your order arrives damaged or incorrect, report the issue within 48 hours of delivery.
Send clear photos/videos of the package and product to our support team for verification.
Eligible cases will receive a replacement as per our replacement policy.
8. Address Accuracy & Delivery Responsibility
Customers must provide accurate shipping details at checkout.
Sai Art Jewellery is not liable for non-delivery due to incorrect addresses.
9. No Shipping Modifications After Order Placement
Once an order is placed, changes to the shipping address or delivery preferences cannot be made.
10. Contact Us
Address: D-12/25/6, Rohini Sector-7, New Delhi, 110085
