Welcome to Sai Art Jewellery. By accessing our website and making a purchase, you agree to the terms outlined below. These conditions govern the use of our platform, transactions, and customer responsibilities. Sai Art Jewellery reserves the right to update these terms at any time without prior notice.
2. Order Placement & Acceptance
All orders placed on our website are subject to acceptance. We reserve the right to cancel or refuse any order at our discretion due to pricing errors, stock limitations, suspected fraud, or incorrect customer information. Once an order is placed, it cannot be canceled or modified by the customer.
3. Pricing & Payment
Prices listed on the website are final and non-negotiable. We reserve the right to change prices without prior notice. Payments must be completed at checkout; we do not offer cash on delivery (COD). In case of a pricing error, we reserve the right to cancel the order and issue a refund or store credit.
4. Shipping & Delivery
We process and ship orders as per the estimated timelines mentioned at checkout. However, delivery times are not guaranteed due to factors beyond our control (e.g., courier delays, weather conditions, holidays). Customers must provide accurate shipping details. We are not responsible for lost or undelivered orders due to incorrect addresses. International shipments may be subject to customs duties, which are the responsibility of the customer.
5. No Returns – Replacements Only
We do not accept returns or offer refunds. Replacements are only available for items that are damaged or defective upon arrival. Customers must request a replacement within 5 days of delivery by contacting customer support with clear images/videos as proof. Minor color variations due to lighting, photography, or screen settings do not qualify for replacement.
6. Product Authenticity & Variations
All our jewellery is handcrafted, and slight variations in design, color, or finish may occur. These natural differences do not constitute defects and will not be eligible for replacement.
7. Warranty & Repairs
We do not offer warranties on our products. We do not provide repairs or refurbishing for damaged jewellery.
8. Limitation of Liability
Sai Art Jewellery is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We are not responsible for allergic reactions or skin sensitivities caused by materials used in our jewellery.
9. Privacy & Data Protection
Customer information is collected only for order processing and customer service. We do not sell or share personal data with third parties, except for delivery and payment processing purposes. By making a purchase, you agree to receive transactional emails and promotional updates. You can opt out of marketing emails anytime.
10. Unauthorized Resale & Bulk Purchases
Purchases from Sai Art Jewellery are strictly for personal use. Reselling our jewellery without permission is prohibited and may result in order cancellation.
11. Third-Party Links & External Content
Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.
Contact Us
For any inquiries, please reach out to business.saiartjewellery@gmail.com. By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
